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How booking works

Booking your chauffeur with VIP Chauffeurs Travel is quick, simple, and stress-free. Our booking process is designed to give you complete confidence from the moment you submit your request until you arrive at your destination. Start by entering your pickup location, destination, date, time, and any special requirements using our booking form. Once we receive your request, our team reviews the journey details and confirms availability of the best vehicle option based on your needs.

If you are booking an airport transfer, you can also include your flight number so we can monitor your arrival time and adjust pickup accordingly. For corporate and executive journeys, you may request hourly hire, multi-stop schedules, or day-long chauffeur service. If you are travelling for a special event such as a wedding, celebration, or VIP occasion, you can let us know your preferences for vehicle type, timings, and any extras you would like.

After submitting your booking, you will receive confirmation from our team as soon as possible. We focus on clear communication, punctual service, and a smooth experience so you can travel with comfort and peace of mind.

What’s included

When you book with VIP Chauffeurs, you receive more than just a ride — you receive a premium chauffeur service built around reliability, comfort, and professionalism. Every booking includes a clean and well-maintained executive vehicle, a professional chauffeur, and a service focused on customer satisfaction from start to finish.

Our chauffeurs are polite, discreet, and experienced, ensuring your journey is smooth whether you are travelling for business or leisure. We understand the importance of timing, especially for airport transfers and meetings, which is why we prioritise punctual arrivals and efficient route planning.

Your booking includes:

• A professional, licensed chauffeur

• Executive comfort with a luxury vehicle

• Safe and smooth transportation

• Assistance with luggage where required

• Reliable service for airport, corporate, and private travel

• Flexible options for one-way transfers or hourly hire

If you have special requirements (extra luggage, child seat, multiple stops, business scheduling, or event transport), you can mention this in your booking request and we will do our best to accommodate your needs.

Cancellation & changes

We understand that travel plans can change. That’s why we aim to keep our cancellation and changes process clear and fair. If you need to change your pickup time, location, destination, or journey details, please contact us as early as possible so we can update your booking and confirm availability.

For airport transfers, flight times can change unexpectedly, and we always recommend providing your flight number when booking so we can track changes in arrival time. This helps us provide an accurate pickup schedule and reduce waiting issues.

If you need to cancel your booking, please notify us in advance. Cancellation terms may depend on the type of booking, travel distance, and how close the cancellation is to the scheduled pickup time. For large event bookings, long-distance journeys, and peak travel periods, additional conditions may apply.

If you are unsure, contact our team and we will guide you through your options quickly and professionally.